Who can we help?
Any organisation – from sole traders to large public listed companies – can benefit from our service. In fact the SIS service can assist any company that:
- Wants to keep one step ahead of the competition.
- Is looking to grow in a planned, efficient way that will lead to greater and long term success.
- Wants to unlock its true potential and make the most of the knowledge its employees possess.
- Is looking to save time and money by working smarter rather than harder.
- Wants to continue providing a high level of customer service even if a key person that the business 'can't possibly survive without' leaves tomorrow.
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How you can benefit from a knowledge management strategy
A ‘knowledge management strategy’, is about pulling together existing information as opposed to simply collecting new information. Many companies we work with are surprised to discover the type and depth of information that already exists within their various departments.
Once the knowledge has been identified it is then presented in a clear and logical way to show any patterns and trends that can subsequently be used to make informed decisions and strategic plans.
A knowledge management strategy will allow your company to:
- Provide decision makers with relevant, up to date information. By acting on this knowledge you will have the opportunity to create change rather than responding to change in the market – putting you one step ahead of your competitors.
- Make informed decisions when it comes to spending – you will save money by:
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not duplicating resources.
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planning your purchase of resources and equipment more effectively.
- Improve customer service by creating a motivated, informed team that understands and conveys the company philosophy.
- Promote a culture of co-operation and openness throughout the company.
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Stay ahead with joined up intelligence
It might sound complicated but the phrase ‘joined up intelligence’ simply means that you’re ‘joining up’ the information within your company. For example:
- You are the catering manager in a construction company and you discover that one of your suppliers is looking to commission a new purpose built factory. Could this be an opportunity for your company? Who should you tell about it?
- You’re out on a visit to a client and they are about to place a big order – but it’s very urgent. You are keen to promise a fast delivery but do you know……Are the raw materials already in stock? What other orders are already in the pipeline? Can you make a realistic promise?
SIS can help you put procedures and infrastructure in place to join up the information flow between and within departments, allowing you to make the most effective use of the information in your company – to improve market knowledge, to help in decision making and, importantly, give you a competitive advantage.
For more information please contact us on 01924 475296 or 07939 809654. Alternatively complete our online enquiry form. |
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